Privacy policy

At Modest Moments, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit, interact with, or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information to provide and improve our services.

Information You Provide Directly

When you make a purchase, create an account, contact us, or otherwise interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Order history
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device identifiers
  • Time zone and location data
  • Pages viewed, time spent, and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate with you regarding orders, returns, or support requests
  • Improve website performance and user experience
  • Personalize content and product recommendations
  • Send marketing communications (only with your consent)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal, tax, and regulatory obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Legitimate business interests (e.g., fraud prevention, service improvement)

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics partners
  • IT and security service providers
  • Legal authorities when required by law

All third parties are contractually obligated to protect your information and use it solely for authorized purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences
  • Analyze traffic and performance
  • Improve user experience
  • Support advertising and remarketing efforts

You may disable cookies through your browser settings. However, some features of the website may not function properly.

Marketing & Communications

With your consent, we may send promotional emails or messages about new products, offers, or updates.

You may opt out at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly

We do not send unsolicited marketing messages.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain business records
  • Comply with legal and regulatory requirements

When no longer required, data is securely deleted or anonymized.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request access or deletion of your personal data
  • Opt out of the sale or sharing of personal data (we do not sell data)
  • Not be discriminated against for exercising your privacy rights

Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third parties.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction.
We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: info@modestmomemts.com
Phone: +1 840-234-8732